About Us

Welcome to Lumqivo — Thoughtful Living Starts at Home.

At Lumqivo, we believe that a comfortable, welcoming home is built through thoughtful everyday choices.

Our goal is to help customers discover practical and stylish products that make their living spaces more comfortable, organized, and enjoyable.

Through our online store, we offer a selection of furniture, rugs, home organization solutions, and other home and living essentials designed to complement different lifestyles and spaces.

Whether you are refreshing a room, improving your home's organization, or looking for everyday household essentials, Lumqivo aims to make the shopping experience simple, convenient, and transparent.

Our Mission

Our mission is to make home and living products more accessible through a straightforward online shopping experience.

We focus on providing clear product information, transparent pricing, convenient shipping options, and responsive customer support.

We believe customers should be able to make informed purchasing decisions with confidence.

What We Offer

At Lumqivo, our product selection may include:

  • Furniture and home furnishings.

  • Rugs and home décor.

  • Storage and organization products.

  • Practical household accessories.

  • Other home and living essentials.

Product availability, specifications, materials, dimensions, and prices are displayed on the relevant product pages.

We encourage customers to review product details carefully before purchasing to ensure that an item meets their needs.

A Transparent Shopping Experience

We believe clear information is an important part of customer service.

Our website provides information about product pricing, available shipping methods, estimated delivery times, returns, and refunds.

We aim to make this information accessible before customers complete their purchases.

Shipping Options

We offer Standard Shipping and Express Shipping for eligible orders within the United States.

Standard Shipping

  • Estimated delivery: 5–12 business days after dispatch.

  • Free Standard Shipping on eligible orders from $39 to $48.99.

Express Shipping

  • Estimated delivery: 2–9 business days after dispatch.

  • Approximately 3 business days faster than Standard Shipping under normal shipping conditions.

  • Free Express Shipping on eligible orders of $49 or more (the only shipping option for this order-value tier).

Orders are generally processed within 24 hours after payment confirmation.

Delivery estimates are not guaranteed and may vary depending on shipping conditions.

For complete information, please review our Shipping Policy.

Returns Made Clear

We understand that purchasing home products online requires confidence.

Lumqivo offers return windows based on the shipping method selected for an order.

Standard Shipping Orders: 30-day return window.

Express Shipping Orders: 80-day return window.

Both return periods begin on the date the customer receives the product.

Lumqivo covers return shipping costs for approved returns.

Return eligibility, procedures, and refund conditions are explained in our Return & Refund Policy.

Customer Support

We believe that reliable communication is essential to a positive shopping experience.

Our customer support team is available to assist with:

  • Product information and specifications.

  • Questions before placing an order.

  • Order confirmation and tracking.

  • Shipping and delivery inquiries.

  • Returns, exchanges, and refunds.

  • General customer service requests.

If you need assistance, please contact us at service@lumqivo.com.

Customer Service Hours:

Monday–Friday, 9:00 AM–6:00 PM Pacific Time (PT).

Our Business Information

Lumqivo is operated by Hubei Junlanlu Network Technology Co., Ltd., a company based in Wuhan, Hubei, China.

We operate our online store at https://lumqivo.com and serve eligible customers in the United States.

We believe customers should have access to clear information about the business operating the store.

Brand: Lumqivo

Legal Business Name: Hubei Junlanlu Network Technology Co., Ltd.

Website: https://lumqivo.com

Email: service@lumqivo.com

Phone: +86 19974451028

Registered Business Address:

Room 45, 3F, Building B4, Sunac Zhigu
No. 555 Wenhua Avenue
Hongshan District, Wuhan
Hubei, China

Thank You for Choosing Lumqivo

We appreciate the opportunity to be part of your home and everyday living.

Our aim is to offer useful products, clear shopping information, and dependable customer assistance.

Thank you for visiting Lumqivo.

Lumqivo — Thoughtful Choices for Everyday Living.

Last Updated: October 1, 2026